The location was particularly good and near a port. The place was near Kobe downtown. The rooms were a nice size and the bathroom was spacious.

Comfortable and incredible location, 15 minutes' walk to a sightseeing tower. Incredible breakfast selection of good things. Friendly professional and very professional people working here.

Average staff!

This hotel is a fantastic value for money, offering affordable prices without compromising on quality. Located in the heart of the city, it is surrounded by branded shopping outlets, making it a shopper's paradise. The staff goes above and beyond to ensure a comfortable stay, paying great attention to detail.

No major issues were encountered during our stay.

The hotel is conveniently located a short distance from a major station and close to the city center, making it a great choice for exploring the area. The rooms are comfortable, equipped with amenities such as spacious bathrooms and comfortable beds. The breakfast buffet offers a great selection of both Japanese and Western options and the staff are accommodating and friendly.

Some guests experienced difficulty finding the hotel when walking from a certain direction, so it's important to double-check the location before heading out.

Location: the hotel was not far from the entertainment center of Kobe, and the main train station as well as Sannomiya. I greatly enjoyed the room, the bed was great. Friendly professional staff, as it had to be...

Stylish, clean room with amazing view. Helpful and friendly staff. Excellent breakfast. Convenient location near port and shopping.

No negatives.

I had a great stay at this hotel! The location was super convenient, with the station and entertainment center just a few steps away. The bed in my room was so comfortable, ensuring a good night's sleep. The staff were friendly and helped me with everything I needed. Also, breakfast had a great selection of both Japanese and Western foods.

Nothing not to love.

Perfectly functional hotel for short trips requiring a comfortable bed, shampoo and body wash provided, and a decent breakfast buffet. The location is ideal for exploring the city and there are good dining and shopping options nearby. the check-in process was quick and efficient.

The room was extremely cramped and not ideal for guests with lots of luggage. The staff spoke minimal English and was not very accommodating.

I had a fantastic stay at this hotel in the heart of a bustling shopping district. The location was unbeatable, surrounded by branded outlets and a variety of restaurants. The staff were friendly and the room was clean and comfortable. The bed was just perfect for a good night's sleep.

No major issues, everything was satisfactory.

This hotel is located in the heart of an area filled with high-end shops and boutiques. It's perfect for those who love branded shopping outlets and want to be right in the midst of it all. The staff are very attentive and provide great service, making your stay truly enjoyable. And let's not forget about the rooms - comfortable and clean, with a great bed that guarantees a good night's sleep. Plus, the breakfast offers a variety of delicious options, both traditional and western.

All was just fine, nothing to complain about.

Great value for the price - this hotel was perfect for our romantic getaway. The beds were comfortable and the room had all the necessary amenities. We loved the breakfast buffet, which offered many different options to fill us up for the day. The location was fantastic, within walking distance to all the attractions we wanted to visit. The quality of the bed was sensational, providing us with a great night's sleep. The hotel's breakfast buffet was top-notch, with plenty of delicious options to choose from. The fact that the hotel was situated close to all the main attractions made it easy for us to explore the city without worrying about transportation.

The staff did not speak much English, which made it difficult at times to communicate our needs. Also, the room was on the smaller size, which made it difficult to maneuver with our luggage. Despite these minor drawbacks, we would definitely consider staying at this hotel again.